The Rajasthan government wants to change how it provides for its citizens. They are making significant efforts to improve service delivery, boost transparency, and reduce complaints. So the IT and communications departments established the Rajasthan Sampark Portal. This site provides citizens with a convenient approach to report any government-related issues.
Overview of Rajasthan Sampark Portal
The Rajasthan Sampark Portal, set up in 2023 by Chief Minister Mr. Ashok Gehlot, aims to help citizens. It offers an easy way to file concerns. This effort aims to address public concerns right away. It will quickly resolve residents’ varied issues.
| Key Points | Details |
| Scheme Name | Rajasthan Sampark Portal |
| Year | 2023 |
| Initiated By | Chief Minister Mr. Ashok Gehlot |
| Beneficiary | Residents of Rajasthan |
| Complaint Registration Process | Online |
| Objective | Redressal of Public Grievances |
| Benefit | Quick solution to public problems |
| Category | Rajasthan Government Schemes |
| Official Website | sampark.rajasthan.gov.in |
Features of the Rajasthan Sampark Portal
The Rajasthan Sampark Portal acts as a single location for citizens to easily resolve their issues. Its user-friendly features speed the complaint registration procedure while assuring user access and assistance.
| Features | Description |
| Centralized Platform | Citizens can file and resolve complaints through one unified platform. |
| Online Complaint Registration | Complaints can be registered without the need for physical presence. |
| Free Complaint Registration | Registration is free at Rajasthan Sampark Centers located in Panchayats and Districts. |
| Toll-Free Number | Call our no-cost hotline to voice concerns or get answers. This service lets users connect hassle-free. |
| Android App | A mobile app offers convenient access for users on smartphones. |
| Personal Hearing | If complaints remain unresolved, citizens can request a personal hearing with the relevant authority. |
Guide to Registering a Complaint on the Rajasthan Sampark Portal 2024
To file a complaint through the Rajasthan Sampark Portal in 2024, follow these straightforward steps. This process allows residents to easily register their grievances and track their status efficiently.
| Step | Action |
| 1 | Navigate to the Rajasthan Sampark Portal. |
| 2 | Click on the ‘Lodge Your Grievance’ option. |
| 3 | Choose ‘Register Grievance’ from the menu. |
| 4 | Enter your mobile number, name, and a detailed description of your complaint. |
| 5 | If applicable, scan and upload any related documents. |
| 6 | Click the ‘Submit’ button to finalize your registration. |
| 7 | Note down the complaint number provided for future reference. |
| 8 | Use this complaint number later to check the status of your complaint. |
Checking the Status of Your Grievance on the Rajasthan Sampark Portal
You can quickly check your complaints on the Rajasthan Sampark Portal. Just follow a few simple steps. This keeps you updated on the status of your complaint.
| Steps to Check Grievance Status | Description |
| Step 1 | Go to the official Rajasthan Sampark Portal website. |
| Step 2 | Click on the ‘View Grievance Status’ option. |
| Step 3 | Input your complaint number, mobile number, or captcha on the new page. |
| Step 4 | Press ‘View’ to access the current status of your grievance. |
| Step 5 | For assistance, call the toll-free number – 181. |
| Step 6 | You can send a reminder to follow up on your complaint. |
Process of providing feedback/suggestions
If you reported an issue to Sampark Portal and wish to discuss it further, you may do so on their website. Look for ‘Feedback’ and click it to submit your suggestions.
Step 1: After submitting a complaint on Sampark, proceed to the following page. Step 2: Use the Grievance Id to describe your issue in the feedback section.
Step 3: Fill out the captcha and click ‘submit’.
Step 4: Record the recommendation ID.
Step 5: Select the ‘Recommendation Status’
Step 6: Check the status presently.
How to Verify the Status of Your Suggestions?
Check your email for updates. Log in to the submission portal. Review your dashboard for pending ideas. Contact support if needed. Track progress through each review stage. Watch for final decision notifications.
- Step 1: Go to the Rajasthan Sampark Portal’s authorized webpage.
- Step 2: On the main page, select the ‘Response’ choice.
- Step 3: On the next view, click ‘Suggestion Status’.
- Step 4: Enter the required information, including the captcha and your proposal ID.
- Step 5: To check the status of your recommendation, select the ‘View’ option.
Downloading the Application Form
Follow the easy steps below to get the application form from the Rajasthan Sampark Portal. This method guarantees that you get the correct document for your needs.
| Step | Instructions |
| 1 | Visit the Rajasthan Sampark Portal website. |
| 2 | Click on ‘Citizen Corner’ located on the homepage. |
| 3 | Select the option for ‘Download Application Form.’ |
| 4 | Click to download the application form. |
Downloading the Rajasthan Sampark Mobile App: A Step-by-Step Guide
To quickly access services using the Rajasthan Sampark Mobile App, simply download and install it on your smartphone.
| Steps | Instructions |
| Step 1 | Visit the homepage of the Sampark Portal website. |
| Step 2 | Click on the ‘Get App’ button. |
| Step 3 | Enter your phone number and click ‘send app link.’ |
| Step 4 | Look for the app link sent to your phone. |
| Step 5 | Download and install the app from the link. |
| Step 6 | Grant the necessary permissions for app access. |
Steps to Verify Your Complaint’s Recall Status
Follow these simple steps to find out whether your complaint has been recalled:
- Explore the Portal: Go to the Rajasthan Sampark Portal’s main website.
- Select the recall option: Click the ‘ Recall complaint’ link.
- Provide the Following Required Information: Fill in all of the form’s required information.
- Make a submission for Viewing: To proceed with your request, use the ‘view’ option.
- Examine Your Status: Take a look at the status of your complaint.
How to Reach Out to the Sampark Portal in Rajasthan?
The Sampark Portal is an important communication route for Rajasthan citizens, offering critical information and assistance. The helpline’s contact information is provided below.
| Contact Method | Details |
| Phone | 91(141)-2922543, 2922272 |
| Toll-Free | 181 |
| rajsampark@rajasthan.gov.in |
Conclusion
The ultimate goal of the Rajasthan Sampark Portal is to provide efficient and effective solutions to basic concerns. The government is now in the early stages of using technology to allow public administration. If the present projects are successful, we may expect numerous more of their kind.
And the only way to assure its success is for the initiative’s stakeholders and beneficiaries to use these capabilities to report any difficulties and rectify any flaws. This is what will allow for clear and effective communication between the government and the people.
FAQs
Q1. How Do I Complain to the Rajasthan Government?
Ans. If you have an issue and want to notify the Rajasthani government, go to the Rajisthan Sampark website. Before you can contact them about your issue, you must first establish an account. To do this, click ‘Lodge a Grievance’ and enter your complaint in writing. Additionally, you may contact them by phone at 181 or by email at rajasthansampark@rajasthan.gov.in.
Q2. What is the Helpline Number for Rajasthan?
Ans. If you need assistance or want to contact the Rajasthan government, dial 181. This number is managed by Rajasthan Sampark, a government-created website that assists individuals with their concerns.
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